UCSB Status

UCSB Systems Health Dashboard

SSO Service Disruption

Investigating - SSO Service Providers (SPs) have made a configuration change that is causing SSO authentication errors. We are trying to ascertain the cause of the change and what we need to fix on our end. It may also be possible to work with the vendors to revert the configuration change
Jul 16, 2025 - 09:06 PDT

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the Core IT Services Service Desk at (805) 893-5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Administrative & Residential IT: https://status.arit.ucsb.edu/
Student Affairs: https://status.sa.ucsb.edu/
Library: https://status.library.ucsb.edu/

Campus Business Applications Operational

BARC Operational

Concur Operational

Data Warehouse Operational

Electronic Timekeeping (Kronos) Operational

ESPRESSO Applications Operational

Gateway Operational

Gateway Management Console (GMC) Operational

GUS Operational

Hyperion Operational

OnLine General Ledger (OLGL) Operational

PeopleSoft Financials Operational

UC Learning Center Operational

UCPATH Operational

UCPath Operational Data Store Operational

Docusign Operational

Power BI Operational

Student Business Applications Operational

GOLD (Gaucho Online Data) Operational

GauchoSpace Operational

GauchoSpace Archive (Summer 2015-Fall 2021) Operational

GauchoPrint Operational

Student Affairs Services Operational

Student Affairs Sites and Services Operational

Administrative Services Applications Operational

iServiceDesk - WebTMA Operational

MetaSys Operational

Lenel (Campus Door Access) Operational

Messaging, Collaboration, and Communication Services Operational

Box Box Drive Operational

Box Box Sync Operational

Box Uploads/Downloads Operational

Box Storage Services Operational

Box WebDAV Operational

Campus (UCSB) Connect Email Operational

Google Apps Gmail Operational

Google Apps Groups Operational

Google Apps Hangouts Operational

Google Calendar Operational

Google Drive Operational

Other Google Services Operational

Pantheon Operations Customer Sites Operational

Pantheon Operations Dashboard Operational

Pantheon Operations Spinup Operations Operational

Pantheon Operations Workflow Operations Operational

Smartsheet Reporting Operational

Smartsheet SSO (Single Sign-On) Operational

Smartsheet Web Application Operational

Smartsheet System Generated Emails Operational

Smartsheet Integrations Operational

Smartsheet Resource Management Operational

Smartsheet Mobile/API Operational

Smartsheet Search Functionality Operational

Smartsheet Connectors Operational

Zoom Web Conferencing Services Operational

Core IT Email Forwarding (smtp.ucsb.edu) Operational

Google Apps Google Meet Operational

Campus Identity and Authentication Services Partial Outage

Identity Partial Outage

LDAP Operational

SSO Partial Outage

Duo Core Authentication Service Operational

Duo Admin Panel Operational

Duo Push Delivery Operational

Duo Phone Call Delivery Operational

Duo SMS Message Delivery Operational

Duo Cloud PKI Operational

Campus Technical Services Operational

Campus Network Operational

GoAnywhere Operational

North Hall Data Center Operational

ServiceNow Operational

monitor.ets.ucsb.edu Operational

Azure Operational

AWS Operational

CITS Service Desk Operational

Building Access Control - Lenel Operational

Everbridge - UCSB Alert System Operational

StatusPage Administration Operational

UCSB StatusPage Admin Message Operational

Facilities Management Services Operational

Campus Potable Water System Operational

Campus Electrical System Operational

Metasys Operational

Library Services Operational

Library Main Website Operational

Library Catalog (Primo) Operational

Journal Access (EZProxy) Operational

Library Digital Repository (ADRL) Operational

Course Reserves (Ares) Operational

Public Computers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

WebTMA 7 - TEST is down

Resolved - This incident has been resolved.
Jul 16, 09:22 PDT

Investigating - Service Outage Notification
Jul 16, 08:56 PDT

iService Desk test- WebTMA 7 Request Site is down

Resolved - This incident has been resolved.
Jul 16, 08:45 PDT

Investigating - Service Outage Notification
Jul 16, 07:56 PDT

Jul 15, 2025

Major Incident Tracking - UCPath

Resolved - This incident has been resolved.
Jul 15, 12:37 PDT

Investigating - Over the weekend, the scheduled UCPath July Release & Upgrade was completed. As a result of the upgrade, we are currently experiencing significant slowness within UCPath, and users are having trouble logging in.

The UCPath Center is actively working to resolve the performance problems as quickly as possible. We will provide updates as more information becomes available.

Thank you,

The UCPath Project Team
Jul 14, 08:47 PDT

Jul 14, 2025

Major Incident Tracking - ServiceNow

Resolved - This incident has been resolved.
Jul 14, 14:45 PDT

Investigating - We are receiving reports of individuals unable to sign into ServiceNow. This is being investigated.
Jul 14, 13:42 PDT

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.