UCSB Systems Health Dashboard
All Systems Operational

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the Core IT Services Service Desk at (805) 893-5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Administrative & Residential IT: https://status.arit.ucsb.edu/
Instructional Development: http://status.id.ucsb.edu/
Student Affairs: https://status.sa.ucsb.edu/

Campus Business Applications ? Operational
BARC ? Operational
Data Warehouse ? Operational
Electronic Timekeeping (Kronos) ? Operational
ESPRESSO Applications ? Operational
Gateway ? Operational
Gateway Management Console (GMC) ? Operational
Hyperion ? Operational
OnLine General Ledger (OLGL) ? Operational
PeopleSoft Financials ? Operational
UC Learning Center ? Operational
UCPATH ? Operational
UCPath Operational Data Store ? Operational
Student Business Applications Operational
GOLD (Gaucho Online Data) ? Operational
GauchoSpace ? Operational
GauchoPrint ? Operational
Administrative Services Applications ? Operational
WebTMA ? Operational
MetaSys ? Operational
Lenel (Campus Door Access) Operational
Messaging, Collaboration, and Communication Services ? Operational
Box Box Drive Operational
Box Box Sync Operational
Box Uploads/Downloads Operational
Box Storage Services ? Operational
Box WebDAV Operational
Campus (UCSB) Connect Email ? Operational
Google Apps Gmail ? Operational
Google Apps Groups ? Operational
Google Apps Hangouts ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Other Google Services ? Operational
Pantheon Operations Customer Sites ? Operational
Pantheon Operations Dashboard Operational
Pantheon Operations Spinup Operations ? Operational
Pantheon Operations Workflow Operations ? Operational
Smartsheet Reporting ? Operational
Smartsheet SSO (Single Sign-On) ? Operational
Smartsheet Web Application ? Operational
Smartsheet System Generated Emails ? Operational
Smartsheet Integrations ? Operational
Smartsheet Resource Management ? Operational
Smartsheet Mobile/API ? Operational
Smartsheet Search Functionality ? Operational
Smartsheet Connectors ? Operational
Zoom Web Conferencing Services ? Operational
Core IT Email Forwarding (smtp.ucsb.edu) ? Operational
Campus Identity and Authentication Services ? Operational
Identity ? Operational
LDAP ? Operational
SSO ? Operational
Duo Core Authentication Service Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Cloud PKI Operational
Campus Technical Services ? Operational
Campus Network ? Operational
GoAnywhere ? Operational
Mainframe ? Operational
North Hall Data Center ? Operational
ServiceNow ? Operational
monitor.ets.ucsb.edu ? Operational
StatusPage Administration Operational
UCSB StatusPage Admin Message ? Operational
Facilities Management Services Operational
Campus Potable Water System ? Operational
Campus Electrical System ? Operational
Library Services Operational
Library Main Website ? Operational
Library Catalog (Alma/Primo) Operational
Journal Access (EZProxy) ? Operational
Library Digital Repository (ADRL) ? Operational
Course Reserves (Ares) ? Operational
Public Computers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 31, 2021

No incidents reported today.

Jul 30, 2021

No incidents reported.

Jul 29, 2021
Resolved - Gateway (JAGGAER) has postponed the fix until tomorrow at 5:30pm. Another update will go out prior to that time. Thank you for your patience.
Jul 29, 16:43 PDT
Investigating - JAGGAER PROD is experiencing downtimes due to maintenance.

Gateway (JAGGAER) is experiencing a performance issue on the JAGGAER Indirect Production Environment similar to the issues we saw earlier this week. We are in the process of putting the environment into Maintenance Mode to begin the recovery. We anticipate the application will be back up within one hour.
Jul 29, 14:15 PDT
Resolved - This incident has been resolved.
Jul 29, 13:11 PDT
Investigating - Service Outage Notification
Jul 29, 12:42 PDT
Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021
Resolved - Gateway is now Operational. The vendor, Jaggaer has identified and fixed the issue.
Jul 26, 14:36 PDT
Investigating - At approximately 7:45 am today, July 26, 2021, JAGGAER placed the JAGGAER Indirect Production environment (US Domain) into Maintenance Mode to recover from the performance issues identified earlier today.

At this time all user access and inbound integration such as Invoice Imports, ERP import to JAGGAER integrations, etc. will result in an error until services are restored. Outbound Integrations that originate in JAGGAER will queue until services are restored and export as normal.

JAGGAER will follow up in 2 hours with further details or as soon as new information becomes available.
Jul 26, 08:51 PDT
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Completed - The scheduled network outage at the North Hall Data Center has been postponed. The work is being deferred until a future date.
Jul 21, 16:54 PDT
Scheduled - There is planned work in the North Hall Data Center that will temporarily impact some library services in the morning. Services may be intermittently unavailable during this time.
Jul 21, 13:22 PDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021
Completed - The scheduled maintenance has been completed.
Jul 17, 08:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 PDT
Scheduled - GauchoSpace will be unavailable on Saturday, July 17th from 8:00 AM to 8:30 AM PDT for maintenance.
Jul 14, 14:05 PDT