UCSB Systems Health Dashboard

All Systems Operational

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the Core IT Services Service Desk at (805) 893-5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Administrative & Residential IT: https://status.arit.ucsb.edu/
Student Affairs: https://status.sa.ucsb.edu/
Library: https://status.library.ucsb.edu/

Campus Business Applications ? Operational
BARC ? Operational
Concur ? Operational
Data Warehouse ? Operational
Electronic Timekeeping (Kronos) ? Operational
ESPRESSO Applications ? Operational
Gateway ? Operational
Gateway Management Console (GMC) ? Operational
GUS Operational
Hyperion ? Operational
OnLine General Ledger (OLGL) ? Operational
PeopleSoft Financials ? Operational
UC Learning Center ? Operational
UCPATH ? Operational
UCPath Operational Data Store ? Operational
Docusign ? Operational
Power BI Operational
Student Business Applications Operational
GOLD (Gaucho Online Data) ? Operational
GauchoSpace ? Operational
GauchoSpace Archive (Summer 2015-Fall 2021) Operational
GauchoPrint ? Operational
Student Affairs Services Operational
Student Affairs Sites and Services ? Operational
Administrative Services Applications ? Operational
iServiceDesk - WebTMA ? Operational
MetaSys ? Operational
Lenel (Campus Door Access) Operational
Messaging, Collaboration, and Communication Services ? Operational
Box Box Drive Operational
Box Box Sync Operational
Box Uploads/Downloads ? Operational
Box Storage Services ? Operational
Box WebDAV Operational
Campus (UCSB) Connect Email ? Operational
Google Apps Gmail ? Operational
Google Apps Groups ? Operational
Google Apps Hangouts ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Other Google Services ? Operational
Pantheon Operations Customer Sites ? Operational
Pantheon Operations Dashboard Operational
Pantheon Operations Spinup Operations ? Operational
Pantheon Operations Workflow Operations ? Operational
Smartsheet Reporting ? Operational
Smartsheet SSO (Single Sign-On) ? Operational
Smartsheet Web Application ? Operational
Smartsheet System Generated Emails ? Operational
Smartsheet Integrations ? Operational
Smartsheet Resource Management ? Operational
Smartsheet Mobile/API ? Operational
Smartsheet Search Functionality ? Operational
Smartsheet Connectors ? Operational
Zoom Web Conferencing Services ? Operational
Core IT Email Forwarding (smtp.ucsb.edu) ? Operational
Google Apps Google Meet Operational
Campus Identity and Authentication Services ? Operational
Identity ? Operational
LDAP ? Operational
SSO ? Operational
Duo Core Authentication Service Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Cloud PKI Operational
Campus Technical Services ? Operational
Campus Network ? Operational
GoAnywhere ? Operational
North Hall Data Center ? Operational
ServiceNow ? Operational
monitor.ets.ucsb.edu ? Operational
Azure ? Operational
AWS ? Operational
CITS Service Desk ? Operational
Building Access Control - Lenel ? Operational
Everbridge - UCSB Alert System ? Operational
StatusPage Administration Operational
UCSB StatusPage Admin Message ? Operational
Facilities Management Services Operational
Campus Potable Water System ? Operational
Campus Electrical System ? Operational
Metasys ? Operational
Library Services Operational
Library Main Website ? Operational
Library Catalog (Primo) Operational
Journal Access (EZProxy) ? Operational
Library Digital Repository (ADRL) ? Operational
Course Reserves (Ares) ? Operational
Public Computers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 29, 2025

No incidents reported today.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Resolved - This incident has been resolved.
Apr 23, 16:25 PDT
Monitoring - The incident has been resolved, and new logins to the campus VPN should be successful. Thank you for your patience.
Apr 23, 15:46 PDT
Update - We are continuing to investigate this issue.
Apr 23, 14:58 PDT
Investigating - We are investigating an issue with the campus (Ivanti) VPN service preventing new logins to the service. New logins are failing with error "Too many users for this realm" or "Exceeded maximum users for this authentication realm."
Apr 23, 14:54 PDT
Resolved - This incident has been resolved.
Apr 23, 12:41 PDT
Update - Access to the Timekeeping system has been restored, and users should now be able to log in successfully through Single Sign-On (SSO).

Please note that some users may still receive system messages or encounter minor issues as we continue working through the remaining items. We are actively addressing these with our vendor and monitoring system performance.

We appreciate your patience and will share further updates as needed.

Apr 23, 09:33 PDT
Monitoring - We are still investigating the timekeeping system issue.
Apr 23, 09:19 PDT
Investigating - We are currently experiencing an issue with access to the Timekeeping system. Users are able to reach the Single Sign-On (SSO) page and enter their credentials; however, instead of being directed into the application, they are being routed to the Kronos login screen.

Our team is actively investigating the issue. A Major INC has been opened, and we will also communicate directly to our Timekeeper and Payroll Manager population.

Apr 23, 08:07 PDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Resolved - This incident has been resolved.
Apr 17, 15:46 PDT
Update - Zoom: services have been restored, if you are still having connection issues please flush your DNS cache and attempt to reconnect.

For Windows open a command prompt and type "ipconfig /flushdns"
For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Apr 16, 13:59 PDT
Monitoring - Zoom services appear to be recovering, however Zoom has not confirmed recovery on their status page (https://status.zoom.us/).
Apr 16, 13:38 PDT
Update - Zoom has confirmed on their status page (https://status.zoom.us/) that multiple Zoom services have been impacted by a Domain Name System (DNS) problem. DNS converts names, such as zoom.us, to the numeric network address of the associated service. The most current information will be posted on the Zoom status page, and periodic updates will be posted on the UCSB status page.
Apr 16, 12:38 PDT
Update - The following services are being impacted: Zoom Contact Center:Global and partial outage, Zoom Meeting: partial outage, Zoom phone: Global and partial outage, Zoom Phone APAC:degraded performance, Zoom Web portal:partial outage. Zoom is reporting: Investigating - We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided. Better responses have been seen when using Eduroam, but no guarantee that this will work all the time.
Apr 16, 12:37 PDT
Investigating - We are currently investigating reports of Zoom experiencing an outage
Apr 16, 12:25 PDT
Apr 16, 2025
Apr 15, 2025
Resolved - Dear UCSB Campus Community,


UCPath production systems are again available to all managers, transactors, and employees. Users should be able to access UCPath online without difficulty.



We apologize for the inconvenience.



Thank you,

UCPath Team

Apr 15, 14:47 PDT
Investigating - UCPath is experiencing a systemwide issue, causing production systems to be unavailable to all managers, transactors, and employees. When attempting to log in, the screen does not display the correct location options.
Apr 15, 12:57 PDT