UCSB Systems Health Dashboard
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 18:01 PDT
Scheduled - Production Gateway will be offline Friday, April 3rd 6pm to Sunday, April 5th 9am Pacific time for promotion of the 20.1 release.

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the Core IT Services Service Desk at (805) 893-5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Administrative & Residential IT: https://status.arit.ucsb.edu/
Enterprise Technology Services: https://status.ets.ucsb.edu/
Instructional Development: http://status.id.ucsb.edu/
Student Affairs: https://status.sa.ucsb.edu/

Campus Business Applications ? Under Maintenance
BARC ? Operational
Data Warehouse ? Operational
Electronic Timekeeping (Kronos) ? Operational
ESPRESSO Applications ? Operational
Gateway ? Under Maintenance
Gateway Management Console (GMC) ? Operational
Hyperion ? Operational
OnLine General Ledger (OLGL) ? Operational
PeopleSoft Financials ? Operational
UC Learning Center ? Operational
UCPATH ? Operational
UCPath Operational Data Store ? Operational
Student Business Applications Operational
GOLD (Gaucho Online Data) ? Operational
GauchoSpace ? Operational
GauchoPrint ? Operational
Administrative Services Applications ? Operational
WebTMA ? Operational
MetaSys ? Operational
Lenel (Campus Door Access) Operational
Messaging, Collaboration, and Communication Services ? Operational
Box Box Drive Operational
Box Box Sync Operational
Box Uploads/Downloads Operational
Box Storage Services ? Operational
Box WebDAV Operational
Campus (UCSB) Connect Email ? Operational
Google Apps Gmail ? Operational
Google Apps Groups ? Operational
Google Apps Hangouts ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Other Google Services ? Operational
Pantheon Operations Customer Sites ? Operational
Pantheon Operations Dashboard Operational
Pantheon Operations Spinup Operations ? Operational
Pantheon Operations Workflow Operations ? Operational
Smartsheet Reporting ? Operational
Smartsheet SSO (Single Sign-On) ? Operational
Smartsheet Web Application ? Operational
Smartsheet System Generated Emails ? Operational
Smartsheet Integrations ? Operational
Smartsheet Resource Management ? Operational
Smartsheet Mobile/API ? Operational
Smartsheet Search Functionality ? Operational
Smartsheet Connectors ? Operational
Zoom Web Conferencing Services ? Operational
Core IT Email Forwarding (smtp.ucsb.edu) ? Operational
Campus Identity and Authentication Services ? Operational
Identity ? Operational
LDAP ? Operational
SSO ? Operational
Duo Core Authentication Service Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Cloud PKI Operational
Campus Technical Services ? Operational
Campus Network ? Operational
GoAnywhere ? Operational
Mainframe ? Operational
North Hall Data Center ? Operational
ServiceNow ? Operational
StatusPage Administration Operational
UCSB StatusPage Admin Message ? Operational
Facilities Management Services Operational
Campus Potable Water System ? Operational
Campus Electrical System ? Operational
Library Services Operational
Library Main Website ? Operational
Library Catalog (Alma/Primo) Operational
Journal Access (EZProxy) ? Operational
Library Digital Repository (ADRL) ? Operational
Course Reserves (Ares) ? Operational
Public Computers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020
Completed - The scheduled maintenance has been completed.
Apr 4, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 04:01 PDT
Scheduled - During Spring quarter, GauchoSpace will have regularly-scheduled weekly maintenance on Saturdays from 4 am to 7 am PDT and may be unavailable at that time.
Apr 2, 15:04 PDT
Completed - The scheduled maintenance has been completed.
Apr 4, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 01:00 PDT
Scheduled - Due to maintenance on our PeopleSoft Financials system, all Espresso applications, with the exception of the Online GL, will be down early the morning of Saturday, April 4th from 1am until 3am.
Mar 30, 12:13 PDT
Apr 2, 2020

No incidents reported.

Apr 1, 2020
Resolved - This morning, at approximately 5:30 AM, the campus identity systems experienced an issue that affected the student login capability to VPN and campus wireless. IT staff resolved the issue and these services became operational around 9:45 AM. An underlying issue within the student systems has been corrected to avoid this problem going forward.
Apr 1, 14:36 PDT
Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Completed - The scheduled maintenance has been completed.
Mar 26, 16:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 08:05 PDT
Scheduled - NHDC has 2 chillers (20T and 40T) that support emergency cooling in the event the UCSB campus cold water loop has problems providing appropriate cold water to NHDC. We have mandatory maintenance that our vendor can accomplish given the critical nature of UCSB and this data center. If the chilled water loop experiences a problem during this maintenance ACCO and NHDC staff will back out the maint. asap.
Mar 26, 08:01 PDT
Completed - The scheduled maintenance has been completed.
Mar 26, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 PDT
Scheduled - Gauchospace will be down for upgrades and maintenance during this window of time.
Mar 20, 15:16 PDT
Resolved - The problem with Google Hangouts is resolved as of 3/26/20, 10:06 AM.
Mar 26, 10:47 PDT
Investigating - We are currently experiencing degraded performance in Google Chat. We will provide updates as they become available.
Mar 26, 09:06 PDT
Resolved - Google reports all issues have been resolved. If you continue to experience any technical difficulties with Google Services, please report them to your IT service provider or contact 805-893-5000.
Mar 26, 10:42 PDT
Investigating - Google is reporting several degraded services. They are investigating and updates will be provided as they become available.
Mar 26, 09:17 PDT
Completed - The scheduled maintenance has been completed.
Mar 26, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:31 PDT
Scheduled - During the maintenance window, network traffic and active sessions being protected by the campus UTM will be migrated from the primary firewall to the backup firewall. This will affect the majority of campus networks, including ResNet, wireless, and active VPN sessions.

Network users should expect a brief 1-5 second loss of connectivity as sessions are migrated to the backup firewall. Another brief network interruption should occur approximately 30 minutes later as active sessions are migrated back to the primary firewall.
Mar 25, 14:27 PDT
Mar 25, 2020
Resolved - LinkedIn certificate issue has been resolved. Access to system has been restored. If you continue to experience problems with the system, please report it to the Core IT Service Desk at 805-893-5000.
Mar 25, 09:28 PDT
Update - We are continuing to work on a fix for this issue.
Mar 25, 08:34 PDT
Identified - We are investigating a problem connecting to the Linkedln system after a security certificate was applied this morning. We will provide updates as they become available. Thank you for your patience and support.
Mar 25, 07:51 PDT
Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.