UCSB Systems Health Dashboard
All Systems Operational

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the Core IT Services Service Desk at (805) 893-5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Administrative & Residential IT: https://status.arit.ucsb.edu/
Enterprise Technology Services: https://status.ets.ucsb.edu/
Instructional Development: http://status.id.ucsb.edu/
Student Affairs: https://status.sa.ucsb.edu/

Campus Business Applications ? Operational
BARC ? Operational
Data Warehouse ? Operational
Electronic Timekeeping (Kronos) ? Operational
ESPRESSO Applications ? Operational
Gateway ? Operational
Gateway Management Console (GMC) ? Operational
Hyperion ? Operational
OnLine General Ledger (OLGL) ? Operational
PeopleSoft Financials ? Operational
UC Learning Center ? Operational
UCPATH ? Operational
UCPath Operational Data Store ? Operational
Student Business Applications Operational
GOLD (Gaucho Online Data) ? Operational
GauchoSpace ? Operational
GauchoPrint ? Operational
Administrative Services Applications ? Operational
WebTMA ? Operational
MetaSys ? Operational
Lenel (Campus Door Access) Operational
Messaging, Collaboration, and Communication Services ? Operational
Box Box Drive Operational
Box Box Sync Operational
Box Uploads/Downloads Operational
Box Storage Services ? Operational
Box WebDAV Operational
Campus (UCSB) Connect Email ? Operational
Google Apps Gmail ? Operational
Google Apps Groups ? Operational
Google Apps Hangouts ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Other Google Services ? Operational
Pantheon Operations Customer Sites ? Operational
Pantheon Operations Dashboard Operational
Pantheon Operations Spinup Operations ? Operational
Pantheon Operations Workflow Operations ? Operational
Smartsheet Reporting ? Operational
Smartsheet SSO (Single Sign-On) ? Operational
Smartsheet Web Application ? Operational
Smartsheet System Generated Emails ? Operational
Smartsheet Integrations ? Operational
Smartsheet Resource Management ? Operational
Smartsheet Mobile/API ? Operational
Smartsheet Search Functionality ? Operational
Smartsheet Connectors ? Operational
Zoom Web Conferencing Services ? Operational
Core IT Email Forwarding (smtp.ucsb.edu) ? Operational
Campus Identity and Authentication Services ? Operational
Identity ? Operational
LDAP ? Operational
SSO ? Operational
Duo Core Authentication Service Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Cloud PKI Operational
Campus Technical Services ? Operational
Campus Network ? Operational
GoAnywhere ? Operational
Mainframe ? Operational
North Hall Data Center ? Operational
ServiceNow ? Operational
monitor.ets.ucsb.edu ? Operational
StatusPage Administration Operational
UCSB StatusPage Admin Message ? Operational
Facilities Management Services Operational
Campus Potable Water System ? Operational
Campus Electrical System ? Operational
Library Services Operational
Library Main Website ? Operational
Library Catalog (Alma/Primo) Operational
Journal Access (EZProxy) ? Operational
Library Digital Repository (ADRL) ? Operational
Course Reserves (Ares) ? Operational
Public Computers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 4, 2020

No incidents reported today.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020
Resolved - Google update: The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
Jul 1, 12:35 PDT
Monitoring - Google has updated this issue: "The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better."
Jul 1, 08:09 PDT
Update - Google has updated this issue: "We are continuing to investigate this issue. We will provide an update by 6/30/20, 5:30 PM detailing when we expect to resolve the problem. The affected users are able to access Gmail, but may experience delays in sending or receiving messages."
Jun 30, 16:57 PDT
Investigating - Gmail is experiencing degraded performance. It is affecting a significant subset of users. The affected users are able to access Gmail, but may experience delays in sending or receiving messages.
Jun 30, 15:03 PDT
Completed - The scheduled maintenance has been completed.
Jul 1, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 05:00 PDT
Scheduled - A software upgrade is being applied to the campus wireless network on July 1st between 5:00-6:30am. During this time, there will be a brief loss of wireless network access. The purpose of the upgrade is to address known bugs and improve wireless access point availability.
Jun 22, 15:48 PDT
Jun 30, 2020
Resolved - BARC is now Operational and Users can access the system.
Jun 30, 14:22 PDT
Update - BARC is currently unavailable due to technical difficulties. Please do not log in at this time.
Jun 30, 10:48 PDT
Identified - Issues affecting BARC operations have been identified
Jun 30, 10:33 PDT
Resolved - Espresso applications lost connection to the database and the server needed a reboot. It is now functioning properly.
Jun 30, 11:02 PDT
Identified - We are currently experiencing an issue where users cannot submit TOE's. This may affect other applications such as TOF. It should be resolved shortly.
Jun 30, 09:44 PDT
Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020
Resolved - Hyperion services have been restored. Thank you for your patience and support.
Jun 26, 17:42 PDT
Investigating - Hyperion Web solution is down and we are looking into it.
Jun 26, 12:57 PDT
Jun 25, 2020
Resolved - This incident has been resolved.
Jun 25, 00:52 PDT
Investigating - Service Outage Notification
Jun 25, 00:42 PDT
Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020
Resolved - This incident has been resolved.
Jun 22, 15:51 PDT
Update - The primary problem with the VPN server was resolved June 17th at 3:25pm. While there is a different known bug, it is one that only appears infrequently and is being pursued through normal support channels. The VPN service has remained stable since Thursday evening, June 18th.
Jun 22, 15:50 PDT
Update - The VPN service has significantly stabilized, however a 15-minute failure Thursday evening means we cannot consider the issue resolved. Additional data has been provided to the vendor and a bug has been identified. We are waiting for a corrective fix.
Jun 22, 10:27 PDT
Update - The campus VPN service has remained stable since the changes implemented June 17th at 3:20pm. The service continues to be closely monitored, and this event will be closed if the service continues to function properly into Friday afternoon.
Jun 18, 16:35 PDT
Monitoring - The VPN service has been stable since a configuration change was made at approximately 3:25pm yesterday afternoon, June 17th. Collaboration with the VPN vendor is ongoing to ensure the service remains stable.
Jun 18, 08:44 PDT
Investigating - The VPN server has been experiencing intermittent high latency, resulting in poor performance, dropped connections and an inability to connect. The system vendor was contacted, with troubleshooting starting yesterday and continuing today. Additional information will be posted as soon as it becomes available.
Jun 17, 09:11 PDT
Resolved - This incident has been resolved.
Jun 22, 11:36 PDT
Investigating - Service Outage Notification
Jun 22, 11:01 PDT
Resolved - This incident has been resolved.
Jun 22, 10:26 PDT
Investigating - Service Outage Notification
Jun 22, 09:56 PDT
Resolved - This incident has been resolved.
Jun 22, 08:56 PDT
Investigating - Service Outage Notification
Jun 22, 07:57 PDT
Jun 21, 2020

No incidents reported.

Jun 20, 2020

No incidents reported.