UCSB Systems Health Dashboard
All Systems Operational

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the Core IT Services Service Desk at (805) 893-5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Administrative & Residential IT: https://status.arit.ucsb.edu/
Student Affairs: https://status.sa.ucsb.edu/
Library: https://status.library.ucsb.edu/

Campus Business Applications ? Operational
BARC ? Operational
Concur ? Operational
Data Warehouse ? Operational
Electronic Timekeeping (Kronos) ? Operational
ESPRESSO Applications ? Operational
Gateway ? Operational
Gateway Management Console (GMC) ? Operational
GUS Operational
Hyperion ? Operational
OnLine General Ledger (OLGL) ? Operational
PeopleSoft Financials ? Operational
UC Learning Center ? Operational
UCPATH ? Operational
UCPath Operational Data Store ? Operational
Docusign ? Operational
Power BI Operational
Student Business Applications Operational
GOLD (Gaucho Online Data) ? Operational
GauchoSpace ? Operational
GauchoSpace Archive (Summer 2015-Fall 2021) Operational
GauchoPrint ? Operational
Student Affairs Services Operational
Student Affairs Sites and Services ? Operational
Administrative Services Applications ? Operational
iServiceDesk - WebTMA ? Operational
MetaSys ? Operational
Lenel (Campus Door Access) Operational
Messaging, Collaboration, and Communication Services ? Operational
Box Box Drive Operational
Box Box Sync Operational
Box Uploads/Downloads ? Operational
Box Storage Services ? Operational
Box WebDAV Operational
Campus (UCSB) Connect Email ? Operational
Google Apps Gmail ? Operational
Google Apps Groups ? Operational
Google Apps Hangouts ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Other Google Services ? Operational
Pantheon Operations Customer Sites ? Operational
Pantheon Operations Dashboard Operational
Pantheon Operations Spinup Operations ? Operational
Pantheon Operations Workflow Operations ? Operational
Smartsheet Reporting ? Operational
Smartsheet SSO (Single Sign-On) ? Operational
Smartsheet Web Application ? Operational
Smartsheet System Generated Emails ? Operational
Smartsheet Integrations ? Operational
Smartsheet Resource Management ? Operational
Smartsheet Mobile/API ? Operational
Smartsheet Search Functionality ? Operational
Smartsheet Connectors ? Operational
Zoom Web Conferencing Services ? Operational
Core IT Email Forwarding (smtp.ucsb.edu) ? Operational
Google Apps Google Meet Operational
Campus Identity and Authentication Services ? Operational
Identity ? Operational
LDAP ? Operational
SSO ? Operational
Duo Core Authentication Service Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Cloud PKI Operational
Campus Technical Services ? Operational
Campus Network ? Operational
GoAnywhere ? Operational
North Hall Data Center ? Operational
ServiceNow ? Operational
monitor.ets.ucsb.edu ? Operational
Azure ? Operational
AWS ? Operational
CITS Service Desk ? Operational
StatusPage Administration Operational
UCSB StatusPage Admin Message ? Operational
Facilities Management Services Operational
Campus Potable Water System ? Operational
Campus Electrical System ? Operational
Metasys ? Operational
Library Services Operational
Library Main Website ? Operational
Library Catalog (Primo) Operational
Journal Access (EZProxy) ? Operational
Library Digital Repository (ADRL) ? Operational
Course Reserves (Ares) ? Operational
Public Computers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 1, 2024

No incidents reported today.

Oct 31, 2024
Resolved - This incident has been resolved.
Oct 31, 14:28 PDT
Monitoring - Network services were restored to the affected buildings by 9:15pm, Oct 30. There will be close monitoring overnight to ensure service stability.
Oct 30, 21:47 PDT
Update - Estimated repair completion pushed back to midnight.
Oct 30, 16:56 PDT
Update - Service temporarily restored to GGSE (including wireless) and Student Health (not including wireless). Physical fiber cable repair is on-going.
Oct 30, 16:21 PDT
Update - Service temporarily restored to GGSE (including wireless) and Student Health (not including wireless). Physical fiber cable repair is on-going.
Oct 30, 13:40 PDT
Update - Information Technology Services (ITS) is investigating a campus network outage that occurred at approximately 10:20 a.m. on October 30. A cable cut has resulted in the loss of service to multiple buildings, primarily on the west edge of campus. Known impacted buildings include Student Health, Givertz Graduate School of Education, Intercollegiate Athletics, IV Theatre and Embarcadro Hall. Work is underway to repair the cable.

Work is underway to repair the cable, but we do not estimate a full restoration of service until after business hours today.

Oct 30, 11:26 PDT
Update - The following systems are down within SHS:
Point and Click (PNC)
Open Communicator/Patient Portal
Harvest Lab Information System
ProPharm Pharmacy
PowerDMS
Google Connect/Virtru
Health Interfaces (e.g. Pueblo Radiology)

Technically PNC and Open Communicator are accessible to individuals who have network access (but access to the building itself is cut and thus they are not able to access these tools from within the clinic)

Oct 30, 11:04 PDT
Update - We are continuing to investigate this issue.
Oct 30, 10:48 PDT
Update - A cable cut has resulted in the loss of service to multiple buildings, primarily on the west edge of campus. Known impacted buildings include Student Health, Givertz Graduate School of Education, Intercollegiate Athletics, IV Theatre and Embarcadro Hall. Work is underway to repair the cable.
Oct 30, 10:42 PDT
Investigating - We are investigating reports of a network outage in various locations across UCSB. Further updates will be provided once we have more information
Oct 30, 10:38 PDT
Oct 30, 2024
Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.