UCSB Systems Health Dashboard
All Systems Operational

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the Core IT Services Service Desk at (805) 893-5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Administrative & Residential IT: https://status.arit.ucsb.edu/
Instructional Development: http://status.id.ucsb.edu/
Student Affairs: https://status.sa.ucsb.edu/
Library: https://status.library.ucsb.edu/

Campus Business Applications ? Operational
BARC ? Operational
Concur ? Operational
Data Warehouse ? Operational
Electronic Timekeeping (Kronos) ? Operational
ESPRESSO Applications ? Operational
Gateway ? Operational
Gateway Management Console (GMC) ? Operational
GUS Operational
Hyperion ? Operational
OnLine General Ledger (OLGL) ? Operational
PeopleSoft Financials ? Operational
UC Learning Center ? Operational
UCPATH ? Operational
UCPath Operational Data Store ? Operational
Docusign ? Operational
Student Business Applications Operational
GOLD (Gaucho Online Data) ? Operational
GauchoSpace ? Operational
GauchoSpace Archive (Summer 2015-Fall 2021) Operational
GauchoPrint ? Operational
Student Affairs Services Operational
Student Affairs Sites and Services ? Operational
Administrative Services Applications ? Operational
iServiceDesk - WebTMA ? Operational
MetaSys ? Operational
Lenel (Campus Door Access) Operational
Messaging, Collaboration, and Communication Services ? Operational
Box Box Drive Operational
Box Box Sync Operational
Box Uploads/Downloads ? Operational
Box Storage Services ? Operational
Box WebDAV Operational
Campus (UCSB) Connect Email ? Operational
Google Apps Gmail ? Operational
Google Apps Groups ? Operational
Google Apps Hangouts ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Other Google Services ? Operational
Pantheon Operations Customer Sites ? Operational
Pantheon Operations Dashboard Operational
Pantheon Operations Spinup Operations ? Operational
Pantheon Operations Workflow Operations ? Operational
Smartsheet Reporting ? Operational
Smartsheet SSO (Single Sign-On) ? Operational
Smartsheet Web Application ? Operational
Smartsheet System Generated Emails ? Operational
Smartsheet Integrations ? Operational
Smartsheet Resource Management ? Operational
Smartsheet Mobile/API ? Operational
Smartsheet Search Functionality ? Operational
Smartsheet Connectors ? Operational
Zoom Web Conferencing Services ? Operational
Core IT Email Forwarding (smtp.ucsb.edu) ? Operational
Google Apps Google Meet Operational
Campus Identity and Authentication Services ? Operational
Identity ? Operational
LDAP ? Operational
SSO ? Operational
Duo Core Authentication Service Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Duo Cloud PKI Operational
Campus Technical Services ? Operational
Campus Network ? Operational
GoAnywhere ? Operational
North Hall Data Center ? Operational
ServiceNow ? Operational
monitor.ets.ucsb.edu ? Operational
Azure ? Operational
AWS ? Operational
CITS Service Desk ? Operational
StatusPage Administration Operational
UCSB StatusPage Admin Message ? Operational
Facilities Management Services Operational
Campus Potable Water System ? Operational
Campus Electrical System ? Operational
Metasys ? Operational
Library Services Operational
Library Main Website ? Operational
Library Catalog (Primo) Operational
Journal Access (EZProxy) ? Operational
Library Digital Repository (ADRL) ? Operational
Course Reserves (Ares) ? Operational
Public Computers Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Dec 4, 2023
Resolved - This issue is resolved. Service has remained stable following the core network restart.
Dec 4, 08:06 PST
Update - The campus core network will be restarted between 5:15-5:45pm today, Dec. 1st. This will disrupt all network access during the restart, both wired and wireless. The purpose of the restart is to resolve any software issues responsible for today's intermittent problems.
Dec 1, 15:28 PST
Investigating - The campus network began experiencing brief losses of connectivity to random clients starting approximately 11am this morning and continuing this afternoon. The cause is being investigated, and there's a chance a reboot of core network equipment may be required. Should a reboot be necessary, a follow-up announcement will be posted.
Dec 1, 14:53 PST
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Nov 30, 2023
Resolved - The issue with email delays was mitigated for the majority of affected users at 11:45 US/Pacific.

A few users may have observed delays until the full mitigation was done at 13:15 US/Pacific.

We will publish an analysis of this incident once we have completed our internal investigation.

We thank you for your patience while we worked on resolving the issue.

Nov 30, 16:49 PST
Monitoring - Google engineers have taken required mitigation measures.
New emails should generally not be seeing any issues. However older emails will be auto retried and should be delivered within the next couple of hours.

Nov 30, 12:12 PST
Update - UPDATE from Google
Mitigation work is currently underway by our engineering team.

Our engineers have taken a few mitigation steps at the highest priority and are actively validating the results.

We will provide more information by Thursday, 2023-11-30 12:00 US/Pacific.

Customer Symptoms: Customers impacted by this issue may see delay for a few mins while sending the emails.

Workaround: Customers can retry sending the email.

Nov 30, 11:17 PST
Update - UPDATE: We are experiencing an issue with Gmail beginning on Thursday, 2023-11-30 08:30 US/Pacific

Our engineering team continues to investigate the issue.

We apologize to all who are affected by the disruption.

Customer Symptoms :
Customers impacted by this issue may see delay in sending the emails.

None at this time.

Incident began at 2023-11-30 16:30 (times are in Coordinated Universal Time (UTC)).

Affected products: Gmail

Nov 30, 10:59 PST
Investigating - Google has reported a Gmail service disruption. We are currently investigating.
Nov 30, 10:32 PST
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.