UCSB Status

UCSB Systems Health Dashboard

All Systems Operational

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the Core IT Services Service Desk at (805) 893-5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Administrative & Residential IT: https://status.arit.ucsb.edu/
Student Affairs: https://status.sa.ucsb.edu/
Library: https://status.library.ucsb.edu/

Campus Business Applications Operational

BARC Operational

Concur Operational

Data Warehouse Operational

Electronic Timekeeping (Kronos) Operational

ESPRESSO Applications Operational

Gateway Operational

Gateway Management Console (GMC) Operational

GUS Operational

Hyperion Operational

OnLine General Ledger (OLGL) Operational

PeopleSoft Financials Operational

UC Learning Center Operational

UCPATH Operational

UCPath Operational Data Store Operational

Docusign Operational

Power BI Operational

Student Business Applications Operational

GOLD (Gaucho Online Data) Operational

GauchoSpace Operational

GauchoSpace Archive (Summer 2015-Fall 2021) Operational

GauchoPrint Operational

Student Affairs Services Operational

Student Affairs Sites and Services Operational

Administrative Services Applications Operational

iServiceDesk - WebTMA Operational

MetaSys Operational

Lenel (Campus Door Access) Operational

Messaging, Collaboration, and Communication Services Operational

Box Box Drive Operational

Box Box Sync Operational

Box Uploads/Downloads Operational

Box Storage Services Operational

Box WebDAV Operational

Campus (UCSB) Connect Email Operational

Google Apps Gmail Operational

Google Apps Groups Operational

Google Apps Hangouts Operational

Google Calendar Operational

Google Drive Operational

Other Google Services Operational

Pantheon Operations Customer Sites Operational

Pantheon Operations Dashboard Operational

Pantheon Operations Spinup Operations Operational

Pantheon Operations Workflow Operations Operational

Smartsheet Reporting Operational

Smartsheet SSO (Single Sign-On) Operational

Smartsheet Web Application Operational

Smartsheet System Generated Emails Operational

Smartsheet Integrations Operational

Smartsheet Resource Management Operational

Smartsheet Mobile/API Operational

Smartsheet Search Functionality Operational

Smartsheet Connectors Operational

Zoom Web Conferencing Services Operational

Core IT Email Forwarding (smtp.ucsb.edu) Operational

Google Apps Google Meet Operational

Campus Identity and Authentication Services Operational

Identity Operational

LDAP Operational

SSO Operational

Duo Core Authentication Service Operational

Duo Admin Panel Operational

Duo Push Delivery Operational

Duo Phone Call Delivery Operational

Duo SMS Message Delivery Operational

Duo Cloud PKI Operational

Campus Technical Services Operational

Campus Network Operational

GoAnywhere Operational

North Hall Data Center Operational

ServiceNow Operational

monitor.ets.ucsb.edu Operational

Azure Operational

AWS Operational

CITS Service Desk Operational

Building Access Control - Lenel Operational

Everbridge - UCSB Alert System Operational

StatusPage Administration Operational

UCSB StatusPage Admin Message Operational

Facilities Management Services Operational

Campus Potable Water System Operational

Campus Electrical System Operational

Metasys Operational

Library Services Operational

Library Main Website Operational

Library Catalog (Primo) Operational

Journal Access (EZProxy) Operational

Library Digital Repository (ADRL) Operational

Course Reserves (Ares) Operational

Public Computers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 29, 2025

No incidents reported today.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

VPN issue, Ivanti

Resolved - This incident has been resolved.
Apr 23, 16:25 PDT

Monitoring - The incident has been resolved, and new logins to the campus VPN should be successful. Thank you for your patience.
Apr 23, 15:46 PDT

Update - We are continuing to investigate this issue.
Apr 23, 14:58 PDT

Investigating - We are investigating an issue with the campus (Ivanti) VPN service preventing new logins to the service. New logins are failing with error "Too many users for this realm" or "Exceeded maximum users for this authentication realm."
Apr 23, 14:54 PDT

Kronos Issue

Resolved - This incident has been resolved.
Apr 23, 12:41 PDT

Update - Access to the Timekeeping system has been restored, and users should now be able to log in successfully through Single Sign-On (SSO).

Please note that some users may still receive system messages or encounter minor issues as we continue working through the remaining items. We are actively addressing these with our vendor and monitoring system performance.

We appreciate your patience and will share further updates as needed.
Apr 23, 09:33 PDT

Monitoring - We are still investigating the timekeeping system issue.
Apr 23, 09:19 PDT

Investigating - We are currently experiencing an issue with access to the Timekeeping system. Users are able to reach the Single Sign-On (SSO) page and enter their credentials; however, instead of being directed into the application, they are being routed to the Kronos login screen.

Our team is actively investigating the issue. A Major INC has been opened, and we will also communicate directly to our Timekeeper and Payroll Manager population.
Apr 23, 08:07 PDT

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

Zoom Outage

Resolved - This incident has been resolved.
Apr 17, 15:46 PDT

Update - Zoom: services have been restored, if you are still having connection issues please flush your DNS cache and attempt to reconnect.

For Windows open a command prompt and type "ipconfig /flushdns"
For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"
Apr 16, 13:59 PDT

Monitoring - Zoom services appear to be recovering, however Zoom has not confirmed recovery on their status page (https://status.zoom.us/).
Apr 16, 13:38 PDT

Update - Zoom has confirmed on their status page (https://status.zoom.us/) that multiple Zoom services have been impacted by a Domain Name System (DNS) problem. DNS converts names, such as zoom.us, to the numeric network address of the associated service. The most current information will be posted on the Zoom status page, and periodic updates will be posted on the UCSB status page.
Apr 16, 12:38 PDT

Update - The following services are being impacted: Zoom Contact Center:Global and partial outage, Zoom Meeting: partial outage, Zoom phone: Global and partial outage, Zoom Phone APAC:degraded performance, Zoom Web portal:partial outage. Zoom is reporting: Investigating - We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided. Better responses have been seen when using Eduroam, but no guarantee that this will work all the time.
Apr 16, 12:37 PDT

Investigating - We are currently investigating reports of Zoom experiencing an outage
Apr 16, 12:25 PDT

Apr 16, 2025

Apr 15, 2025

Major Incident Tracking - UCPath

Resolved - Dear UCSB Campus Community,

UCPath production systems are again available to all managers, transactors, and employees. Users should be able to access UCPath online without difficulty.

We apologize for the inconvenience.

Thank you,

UCPath Team
Apr 15, 14:47 PDT

Investigating - UCPath is experiencing a systemwide issue, causing production systems to be unavailable to all managers, transactors, and employees. When attempting to log in, the screen does not display the correct location options.
Apr 15, 12:57 PDT