UCSB Status

UCSB Systems Health Dashboard

All Systems Operational

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the Core IT Services Service Desk at (805) 893-5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Administrative & Residential IT: https://status.arit.ucsb.edu/
Instructional Development: http://status.id.ucsb.edu/
Student Affairs: https://status.sa.ucsb.edu/
Library: https://status.library.ucsb.edu/

Campus Business Applications Operational

BARC Operational

Concur Operational

Data Warehouse Operational

Electronic Timekeeping (Kronos) Operational

ESPRESSO Applications Operational

Gateway Operational

Gateway Management Console (GMC) Operational

GUS Operational

Hyperion Operational

OnLine General Ledger (OLGL) Operational

PeopleSoft Financials Operational

UC Learning Center Operational

UCPATH Operational

UCPath Operational Data Store Operational

Docusign Operational

Student Business Applications Operational

GOLD (Gaucho Online Data) Operational

GauchoSpace Operational

GauchoSpace Archive (Summer 2015-Fall 2021) Operational

GauchoPrint Operational

Student Affairs Services Operational

Student Affairs Sites and Services Operational

Administrative Services Applications Operational

iServiceDesk - WebTMA Operational

MetaSys Operational

Lenel (Campus Door Access) Operational

Messaging, Collaboration, and Communication Services Operational

Box Box Drive Operational

Box Box Sync Operational

Box Uploads/Downloads Operational

Box Storage Services Operational

Box WebDAV Operational

Campus (UCSB) Connect Email Operational

Google Apps Gmail Operational

Google Apps Groups Operational

Google Apps Hangouts Operational

Google Calendar Operational

Google Drive Operational

Other Google Services Operational

Pantheon Operations Customer Sites Operational

Pantheon Operations Dashboard Operational

Pantheon Operations Spinup Operations Operational

Pantheon Operations Workflow Operations Operational

Smartsheet Reporting Operational

Smartsheet SSO (Single Sign-On) Operational

Smartsheet Web Application Operational

Smartsheet System Generated Emails Operational

Smartsheet Integrations Operational

Smartsheet Resource Management Operational

Smartsheet Mobile/API Operational

Smartsheet Search Functionality Operational

Smartsheet Connectors Operational

Zoom Web Conferencing Services Operational

Core IT Email Forwarding (smtp.ucsb.edu) Operational

Google Apps Google Meet Operational

Campus Identity and Authentication Services Operational

Identity Operational

LDAP Operational

SSO Operational

Duo Core Authentication Service Operational

Duo Admin Panel Operational

Duo Push Delivery Operational

Duo Phone Call Delivery Operational

Duo SMS Message Delivery Operational

Duo Cloud PKI Operational

Campus Technical Services Operational

Campus Network Operational

GoAnywhere Operational

North Hall Data Center Operational

ServiceNow Operational

monitor.ets.ucsb.edu Operational

Azure Operational

AWS Operational

CITS Service Desk Operational

StatusPage Administration Operational

UCSB StatusPage Admin Message Operational

Facilities Management Services Operational

Campus Potable Water System Operational

Campus Electrical System Operational

Metasys Operational

Library Services Operational

Library Main Website Operational

Library Catalog (Primo) Operational

Journal Access (EZProxy) Operational

Library Digital Repository (ADRL) Operational

Course Reserves (Ares) Operational

Public Computers Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 4, 2023

Evidence of intermittent network issues

Resolved - This issue is resolved. Service has remained stable following the core network restart.
Dec 4, 08:06 PST

Update - The campus core network will be restarted between 5:15-5:45pm today, Dec. 1st. This will disrupt all network access during the restart, both wired and wireless. The purpose of the restart is to resolve any software issues responsible for today's intermittent problems.
Dec 1, 15:28 PST

Investigating - The campus network began experiencing brief losses of connectivity to random clients starting approximately 11am this morning and continuing this afternoon. The cause is being investigated, and there's a chance a reboot of core network equipment may be required. Should a reboot be necessary, a follow-up announcement will be posted.
Dec 1, 14:53 PST

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

Nov 30, 2023

Major Incident Tracking - Gmail

Resolved - The issue with email delays was mitigated for the majority of affected users at 11:45 US/Pacific.

A few users may have observed delays until the full mitigation was done at 13:15 US/Pacific.

We will publish an analysis of this incident once we have completed our internal investigation.

We thank you for your patience while we worked on resolving the issue.
Nov 30, 16:49 PST

Monitoring - Google engineers have taken required mitigation measures.
New emails should generally not be seeing any issues. However older emails will be auto retried and should be delivered within the next couple of hours.
Nov 30, 12:12 PST

Update - UPDATE from Google
Mitigation work is currently underway by our engineering team.

Our engineers have taken a few mitigation steps at the highest priority and are actively validating the results.

We will provide more information by Thursday, 2023-11-30 12:00 US/Pacific.

Customer Symptoms: Customers impacted by this issue may see delay for a few mins while sending the emails.

Workaround: Customers can retry sending the email.
Nov 30, 11:17 PST

Update - UPDATE: We are experiencing an issue with Gmail beginning on Thursday, 2023-11-30 08:30 US/Pacific

Our engineering team continues to investigate the issue.

We apologize to all who are affected by the disruption.

Customer Symptoms :
Customers impacted by this issue may see delay in sending the emails.

Workaround:
None at this time.

Incident began at 2023-11-30 16:30 (times are in Coordinated Universal Time (UTC)).

Affected products: Gmail
Nov 30, 10:59 PST

Investigating - Google has reported a Gmail service disruption. We are currently investigating.
Nov 30, 10:32 PST

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.