UCSB Systems Health Dashboard
All Systems Operational

About This Site

Welcome to UCSB Systems Health Dashboard. This site provides information on the health of resources available to UCSB, including the option of subscribing to email or text messages advising you when a Major Incident takes place. For assistance/information on this site, please contact the ETS Service Center at X5000. For assistance or questions on any specific system, please contact the Service Provider responsible for the support. The contact will be provided within the description of the resource.

Departmental Systems Health Dashboards:
Student Affairs: https://status.sa.ucsb.edu/
Enterprise Technology Services: https://status.ets.ucsb.edu/

Campus Business Applications ? Operational
BARC ? Operational
ESPRESSO Applications ? Operational
Data Warehouse ? Operational
Electronic Timekeeping (Kronos) ? Operational
Gateway Management Console (GMC) ? Operational
Hyperion ? Operational
OnLine General Ledger (OLGL) ? Operational
UC Learning Center ? Operational
UCPATH ? Operational
UCPath Operational Data Store ? Operational
Student Business Applications Operational
GOLD (Gaucho Online Data) ? Operational
Messaging, Collaboration, and Communication Services ? Operational
Box Storage Services ? Operational
Campus (UCSB) Connect Email ? Operational
Google Apps Gmail ? Operational
Google Apps Groups ? Operational
Google Apps Hangouts ? Operational
Google Calendar ? Operational
Google Drive ? Operational
Other Google Services ? Operational
Pantheon Operations Customer Sites ? Operational
Pantheon Operations Dashboard Operational
Pantheon Operations Spinup Operations ? Operational
Pantheon Operations Workflow Operations ? Operational
Zoom Web Conferencing Services ? Operational
Smartsheet Reporting ? Operational
Smartsheet SSO (Single Sign-On) ? Operational
Smartsheet Web Application ? Operational
Smartsheet System Generated Emails ? Operational
Smartsheet Integrations ? Operational
Smartsheet Resource Management ? Operational
Smartsheet Mobile/API ? Operational
Smartsheet Search Functionality ? Operational
Smartsheet Connectors ? Operational
Campus Identity and Authentication Services ? Operational
Identity ? Operational
LDAP ? Operational
SSO ? Operational
Campus Technical Services ? Operational
Campus Network ? Operational
GoAnywhere ? Operational
Mainframe ? Operational
North Hall Data Center ? Operational
ServiceNow ? Operational
Facilities Management Services Operational
Campus Potable Water System ? Operational
Campus Electrical System ? Operational
StatusPage Administration Operational
UCSB StatusPage Admin Message ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 23, 2019

No incidents reported today.

Aug 22, 2019

No incidents reported.

Aug 21, 2019
Resolved - This incident has been resolved.
Aug 21, 15:26 PDT
Update - We are continuing to monitor for any further issues.
Aug 21, 15:00 PDT
Monitoring - Although Kronos has not cleared/closed the outage, we have noticed that the service seems to be operational again. We are going to retain this incident in "Monitoring" state until we get the formal announcement from Kronos that the incident has been resolved.
Aug 21, 14:58 PDT
Update - Kronos is experiencing a network connectivity issue in their cloud service preventing users from connecting to the application. The Technical team is aware and is investigating. No ETA yet as the issue just occurred. Issue is affecting multiple customers, not just UCSB.
Aug 21, 14:17 PDT
Investigating - We are experiencing technical difficulties with the login procedure for Kronos. Users trying to login will not be able to do so. We are investigating the problem and will provide an update shortly.
Aug 21, 14:09 PDT
Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019
Resolved - Partial outage resolved.
Aug 13, 10:31 PDT
Investigating - We had a problem with one of the constructed ODS tables (person) this morning. There were zero records inserted into this table. We are looking into the problem now.
Aug 13, 09:38 PDT
Aug 12, 2019
Resolved - Access to the JAGGAER Indirect system is now restored.

Jaggaer to analyzing the circumstances that lead to this incident so that we can determine the root cause and prevent a recurrence.
Aug 12, 15:43 PDT
Update - We are continuing to investigate this issue.
Aug 12, 15:43 PDT
Investigating - WE are experiencing technical difficulties with the Gateway system. Users are getting the following error: he remote server returned an error: (503) Server Unavailable.
Technical personnel are investigating the problem and will report an update shortly.
Aug 12, 14:26 PDT
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019
Resolved - 2019-08-09 13:15:51 PDT - Kirk Grier Additional comments
Per Pantheon Ops: A fix has been implemented and we are monitoring the results.
Aug 9, 13:19 PDT
Investigating - Per Pantheon Ops: We are seeing intermittent files backup failures, and we are working to identify the cause now.
Aug 9, 12:56 PDT